We understand that our products may not be for everyone. That’s why we offer a 30-day return policy. After receiving your item, you have 30 days to request a return, no questions asked.

To be eligible for a return, you’ll need the receipt or proof of purchase. Your item must be in the same condition that you received it, unopened and unused and in its original packaging. Refunds will be issued to the original form of payment.

Items returned without following our authorized return process will not be eligible for a refund or replacement.

Please pack your MoLove items carefully for the return.

Contact us to start a return.

Return Costs and Refunds

The shipping cost will be deducted from your refund. Returns within Germany incur a fee of 3,95 EUR. For international returns costs vary by country. Customs charges may apply for international returns.

Exceptions/Non-Returnable Items 

For health and safety reasons, we do not accept returns on opened or partially consumed food or supplement products. 

Gift cards are not eligible for returns.